1,000+ Organizations trust Replab

Telecom

Stop Losing Deals to Inconsistent Pitches Across Hundreds of Locations.

Telecom sales teams face 30-40% annual turnover. New reps meet customers on Day 2 with minimal preparation. Managers can't role-play with 50 reps across 30 stores. RepLab solves all three problems simultaneously.

  • Standardize the Pitch Across Every Store — Every rep in every location presents plans, handles objections, and closes against the same high bar. Compare performance between regions instantly.
  • Ramp New Hires in Days, Not Months — New reps complete scenario certification before their first shift. They walk in confident, not guessing.
  • Practice Retention and Save Conversations — Cancellation saves are the highest-value conversations in telecom. Reps practice empathy, offer positioning, and recommitment before handling a live churn call.

"We needed a solution that guaranteed pitch consistency across our 12 branch locations. RepLab's Custom Scoring feature is a game-changer. We upload the official company scorecard, and the platform enforces it. Total standardization unlocked." — Robert, Regional Director

Ensure 100% Adherence to Your Sales Playbook

Your sales framework exists for a reason, but consistency breaks down at scale. RepLab maps your proprietary sales process into the AI coach. Reps practice against buyers who specifically test their ability to follow the steps, and the system automatically grades adherence.

  • Verify Adherence to every step — plan presentation, needs qualification, objection handling, close, and upsell.
  • Certify New Reps before they interact with real customers — no more "sink or swim" first weeks.
  • Identify Gaps by Location — see which stores are weak on bundle upsell vs contract defense vs retention.

"We needed a solution that guaranteed pitch consistency across our 12 branch locations. RepLab's Custom Scoring feature is a game-changer. We upload the official company scorecard, and the platform enforces it. Total standardization unlocked." — Robert, Regional Director

Telecom

Top Scenarios
Your Team Can Master

Cold Calls

Cold Calls

Guide homeowners with data, not guesses.

Discovery Calls

Discovery Calls

Ask questions and provide options clearly

Service Calls

Service Calls

How to explain warranties and upsell

Create a Role Play

Pick a real-world client scenario

Reps Practice

Team members simulate calls or visits

Get Scored & Repeat

Receive instant feedback and improve

Win More Deals

Build habits that drive performance

Try a free roleplay

Conversion
rate

Before: 22%

Avg ticket size increase

Before: 8%

Time to proficiency

Before: 62 days

Negative review reduction

Before: 0%

78%

Faster Training

23%

More Sales

18%

More Upsells

Success Stories
from Top Orgs

See how top companies use Replab to train smarter, close faster, and boost customer trust.

Alliance Medical

Challenge

45 Reps Across Europe, Managers Could Only Coach a Handful Per Quarter

Solution

AI Role-Play Certified Every Rep on Complex NHS Procurement Objections Before Their First Solo Pitch

Result

3
X

increase in close rates on competitive procurement deals

58
%

faster new hire ramp (12 weeks → 5 weeks)

2,500
+

practice sessions completed across the team

Coolforce Heating & Cooling

Challenge

120 Technicians Across 8 States Who Could Fix Anything But Froze the Moment a Homeowner Pushed Back on Price

Solution

5 Minutes of AI Practice in the Ute Before Every Appointment Changed How Coolforce Sells Across Australia

Result

31
%

increase in average quoted job value

38
%

finance uptake (up from 12%)

2
X

maintenance plan attach rate (18% → 41%)

Pimlico Plumbers

Challenge

250+ Engineers on London's Roads Every Day — Most Were Fixing the Problem But Missing the Opportunity

Solution

RepLab Gave Every Engineer a 5-Minute Practice Session in the Van Before Every Callout

Result

22
%

increase in average job value across all trades

3
X

more cross-trade referrals (plumbing → electrical → drainage staying in-house)

250
+

engineers trained without a single classroom session or lost service day

OGC Group

Challenge

Three Roles, Multiple Cities, Zero Consistent Training — OGC's Best Techniques Weren't Reaching the Rest of the Team

Solution

RepLab Built Role-Specific Practice Tracks for Sales, Estimating, and Design — Then Deployed Them Across Canada

Result

31
%

faster approvals

19
%

higher closing rate

32
%

shorter sales cycles

Roleplay Pack

A library of real-world client scenarios — hail claims, financing talks, color choices, and more — built to mirror real sales challenges.

Manager Playlist

Curated sessions for team leads to review, score, and share best-performing reps. Build a library of “winning talks.”

Certification Thresholds

Set performance targets and automatically certify reps when they hit the mark. Keeps motivation high and standards clear.

Weekly Reports

Instant visibility into training progress, performance scores, and completion rates — all summarized in a weekly digest.

One platform for
sales mastery

  • Get a personalized AI demo based on your company's actual sales scripts.
  • Discuss custom integration and SSO for large-scale enterprise deployment.
  • Review case studies showing measurable ROI for organizations in your specific trade.

"Scaling our practice sessions with instant feedback loops has acted as a force multiplier for onboarding, significantly accelerating our reps' time-to-proficiency."

Gareth Walsh
Chief Growth & Marketing Officer

See it in action

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Frequently Asked Questions
Let’s break it down

How does replab work?
Can the scoring be customized to my process?
Can I build my own scenarios?
Do I get analytics on my reps?
How long does it take to onboard?

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