by SalesAsk

Field technicians

Turn great technicians into confident salespeople

Five minutes of AI practice in the van before every appointment. Technicians rehearse presenting options, handling price objections and asking for the job.

“Our techs are tradies, not salespeople. That’s exactly the point, RepLab doesn’t try to turn them into something they’re not.”
MattVP of Sales, Coolforce Heating & Cooling

31%

Higher average quoted job value

38%

Finance uptake, up from 12%

What field teams need

Everything a technician needs before they knock on the door

Faster onboarding

New technicians practice every scenario before their first solo appointment.

Practice on the phone

Five-minute sessions between jobs, no classroom and no lost service days.

Price and options

Present good, better, best and defend the price with confidence.

Readiness by branch

See which branches and technicians are ready, and where practice is needed.

Roleplay

Practice the conversations that grow every job

Replacement recommendations, financing, maintenance plans and cross-trade referrals, practiced with AI homeowners who push back.

Scenarios from your trade

Scenarios from your trade

Built around the jobs and objections your technicians see.

Homeowners who push back

“That’s more than I expected” and “I’ll get another quote.”

Scored after every session

Scored after every session

Instant feedback and the exact words to use next time.

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Connect practice to real conversations

RepLab prepares reps before the conversation. SalesAsk captures and scores real customer conversations against the same playbook, then turns weak moments into the next roleplay.

Explore SalesAsk
SalesAsk conversation review with scores per conversation and a recommended practice drill
Technician talking with a homeowner

Customer spotlight

Pimlico Plumbers

How Pimlico Plumbers trained 250+ engineers without a single classroom session

Engineers practiced on their phones between jobs, five minutes in the van before the next callout.

22%

Higher average job value

3x

More cross-trade referrals

Read the case study