Multi-location
One playbook, practiced the same way at every location
Every branch, store and franchise runs the same scenarios. Compare scores by location, onboard new hires at any site, and let reps practice in English, Spanish or French.
Trusted by sales and service teams at
RepLab in numbers
Outcomes that show up in the numbers
Multi-location teams like Kitchen Tune-Up, Life Imaging and OGC Group use RepLab. The figures below come from customer case studies.
3x
Close rate on competitive deals
Alliance Medical
58%
Faster new-hire ramp, 12 weeks to 5
Alliance Medical
250+
Engineers trained with no classroom sessions
Pimlico Plumbers
19%
Higher closing rate
OGC Group
Across locations
What a multi-location rollout needs
Every location, one standard
Every branch, store and franchise practices the same scenarios and gets graded on the same scorecard.
Compare locations side by side
Managers compare scores by location and see which sites are behind.
Onboard new hires at any site
A new hire in a new market gets a first roleplay the same day. Nobody flies in a trainer.
Local scenarios on top of the core playbook
Location managers add scenarios for their own market. The core playbook stays the same everywhere.
Roleplay
The same practice at your first location and your fiftieth
Sales, service and front-desk staff each get scenarios for the conversations they actually have, in English, Spanish or French.
Role-specific scenario tracks
Separate tracks for sales, front desk, service or estimating roles.
AI customers from your playbook
Personas with real objections, goals and difficulty levels.
Readiness by location
Strong and weak skills mapped across every location, so you know where to spend your next site visit.
Powered by SalesAsk
Connect practice to real conversations
RepLab prepares reps before the conversation. SalesAsk captures and scores real customer conversations against the same playbook, then turns weak moments into the next roleplay.
Explore SalesAsk
Security and compliance
Security head office can sign off on
One review covers every location. SOC 2 Type I, GDPR compliant, and your conversations are never used to train external AI models.
SOC 2 Type I
RepLab has completed its SOC 2 Type I audit, so your security team can review our controls against the standard they expect.
GDPR compliant
RepLab meets GDPR requirements, so teams in the EU and UK can use it to practice real customer conversations.
- Your conversations are never used to train external AI models
- Recordings visible only to the rep and their manager
- Security documentation and DPA on request
