Product · Scenarios and scoring
Your playbook, turned into customers your reps can practice on.
Build the customer, set the objection, upload the scorecard. RepLab scores every attempt the way your best manager would.
Three inputs. Every session scored the same way.
The customerRole, industry, budget, mood and the questions they always ask. Start from 40+ templates or describe your own.
The objectionPrice, timing, a competitor quote or a cancellation. Pick when it comes up and how hard it pushes.
The scorecardUpload yours with its criteria and weights. RepLab scores against it, not a generic rubric.
Scenarios
Start from 40+ scenarios or write your own
Discovery calls, renewals, upgrades, cancellation saves, escalations and the close. Every template is editable, so it sounds like your market, not ours.
- Upload a script, deck or call recording to build a customer
- Set difficulty from friendly to hostile
- Assign by team, role or location
Scoring
A 0 to 100 score with notes a rep can use
Every attempt is scored on your criteria with time-stamped notes and a suggested line to try next time.
- Your criteria and weights, not ours
- Line-by-line feedback straight after the call
- Certification thresholds per scenario
Reporting
Readiness by rep, team and location
See who has practiced, who has passed and which skill is slipping across the business.
- Compare scores between teams and locations
- Track ramp for each new-hire class
- Export results to your LMS or BI tools
“Our engineers are brilliant at their trade. RepLab made them just as good at the conversation.”
Brian J.Sales Director, Pimlico Plumbers22%
higher average job value at Pimlico Plumbers
19%
higher closing rate at OGC Group
